Each IES product includes a built-in user's guide under the Help (F1) menu. This is the best place to start!
There are many free training videos, either recorded customer training sessions, or very short feature demonstrations. Each product-page on this site offers a Training tab.
Get common answers from FAQ Answers. Browse by topic or search for specific answers.
IES updates products regularly to correct and improve products. Each product displays its 'build' number, like 1.00.0002 in the title bar or 'About' box.
The downloads page shows build numbers and 'Release Notes' listing changes.
Email technical questions to firstname.lastname@example.org. Please include your question directly in the email and tell us which product and version you are using. You may include a project-file and PDF or picture attachments.
Email response time during business hours is usually less than 2 hours, but please allow 1 day.
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