IES FAQ Answers
Technical Support

Please email technical support when you cannot find the answer you need in the documentation or training. Be sure to tell us what product and version you are using and attach a project file, as necessary to help explain the issue. Our response time is typically much less than one business day. We encourage feedback of all kinds from criticism, confusion, suggestions, bug reports, and we especially like praise. 

We would really like to see and showcase your projects in our ads or website. It is a good way to promote your firm nationally.

Please note that support is not provided to students for educational products.