IES, Inc. Software for Strutural Engineering

iesweb.com

Quick * Easy * Versatile

Serving Since 1994




Support: Customer Center

Welcome, IES Customers

IES, or more specifically the people behind IES exist to serve you.  We offer technical assistance and newsletters to help you stay informed about our products.  Some products pages also have nice resources (e.g. movies!) to help you better learn the tools.

New! Web-Based Training

IES is now offering regular online training sessions, at no cost to you. These FREE training sessions will be about 30 minutes in length, with question and answer time. The Q&A is open to any questions you might have about the software. Training is be recorded and available for later viewing anytime. Find out more>

FAQ Answers Site

We collect email support and licensing answers into our FAQ Answers site weekly.  The system is fast and friendy for searching.  You may browse by product or search for specific answers.  Best of all it is available 24/7/365, with no waiting.  Get your questions answered.

Upgrade News

Upgrades are newer versions that must be purchased, in contrast to updates (or patches) that are always free.  We do have a 3-month grace-period on upgrades.  If you purchase a new product, then any upgrade of that same product, released within 3-months, is automatically free to you.)

Recent product upgrades include the following.  Upgrade on the Secure Order Form.

Licensing Information

Types of licenses, Maintenance Plan details.

Purchasing Policies

Information about business arrangements: payment options, W9 form, return policy,

Online order form, and general Sales information.

Customer Service

Use the My Account page for typical business needs.