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VisualAnchor
iesweb.com
Quick * Easy * Versatile
Serving Since 1994
Support: Customer Center
Welcome, IES Customers
IES, or more specifically the people behind IES exist to serve you. We offer technical assistance and newsletters to help you stay informed about our products. Some products pages also have nice resources (e.g. movies!) to help you better learn the tools.
New! Web-Based Training
IES is now offering regular online training sessions, at no cost to you. These FREE training sessions will be about 30 minutes in length, with question and answer time. The Q&A is open to any questions you might have about the software. Training is be recorded and available for later viewing anytime. Find out more>
FAQ Answers Site
We collect email
support and licensing answers into our
FAQ
Answers site weekly. The system is fast and
friendy for searching. You may browse by product or
search for specific answers. Best of all it is available 24/7/365, with
no waiting. Get your questions answered.
Upgrade News
Upgrades are newer versions that must be purchased, in contrast to updates (or patches) that are always free. The latest version and release notes for each product can be found on the downloads page. We do have a 3-month grace-period on upgrades. If you purchase a new product, then any upgrade of that same product, released within 3-months, is automatically free to you. If you purchased a maintenance plan for a product, then upgrades are free during your maintenance contract.
Recent product upgrades include the following. Upgrade on the Secure Order Form.
Future Products: Help Wanted
Current IES customers are invited to help beta-test new products or upgrades. Visit the Beta-Test page for details. Earn rewards for providing good feedback, while using great new tools at no cost for an extended period.
Licensing Information
Types of licenses, Maintenance Plan details.
Purchasing Policies
Information about business arrangements: payment options, W9 form, return policy,
Online order form, and general Sales information.
Customer Service
Use the My Account page for typical business needs.